ARMA 2022 Training Courses & Webinars

ARMA’s training courses will continue to upskill delegates via online sessions in 2022. Courses cover a range of topics which will help keep staff prepared for the modern world of property management. Topics covered in the courses and webinars include; residential service charges, managing contractors, fire safety, Company Directors and Secretarial Duties, reading leases and much more. Online Training Course Costs

(Please note: IRPM members are eligible to receive our discounted member rate) Full-day Course Members: £100 + VAT Non-Members: £175 + VAT Half-day Course Members: £60 + VAT Non-Members: £100 + VAT

Information on Block Booking discounts can be found after the listings below.

Upcoming Training Courses

TC1: Introduction to Residential Property Management

Dates: 31.01.22 - 02.02.22

Time: 10:00 - 12:00

Tutor: Helen Christie

A six-hour course being run over three days (two-hours per day) by ARMA’s Technical Officer, for those new to residential leasehold property management. It will provide an overview of the controls and processes required to effectively manage a leasehold block.

TC98: Granting Consent and Licenses to Alter

Dates: 03.02.22

Times: 09:30 - 12:30

Tutors: Richard Bagwell and Robert Brown

Property managers dealing with leasehold properties will often be faced with situations where a leaseholder has asked for permission to carry out work to their flat, or to sub-let the flat to another person, or even for permission to have an animal in the property. They will also have to deal with cases where a leaseholder has not asked for permission but has just gone ahead and done something forbidden by their lease. Knowing when permission is required and the basis for giving or refusing consent is an important part of residential leasehold management.

TC66: Introduction to Fire Safety for Property Managers

Dates: 09.02.22 – 10.02.22

Times: 09:30 - 12:30

Tutor: Shaun Lundy

A 6-hour course being run over 2 consecutive days (3 hours per day). This course is provided for block managers looking to learn the basics of fire safety for residential buildings. It gives basic information for managing the fire risks of common parts of blocks of flats and delves in to the essential grounding of the Regulatory Reform (Fire Safety) Order 2005. At the end of this course, you will understand who is responsible for what and why in terms of fire safety and will have a basic knowledge of the changes happening in this all-important area of block management.

TC27 The Procedural and Technical Issues of Section 20

Dates: 16.02.22 – 18.02.22

Times: 10:00 - 12:00

Tutor: Jeff Platt

A 6-hour course being run over 3 consecutive days (2-hours per day) covering the requirements and procedures of Section 20 (qualifying works and qualifying long term agreements), exemptions, OJEU Public Notices and the growing body of Case Law. The course is aimed at those who have some knowledge of the legal framework governing residential long leasehold management but who need to become more familiar with information needed to safely and efficiently assist or manage a portfolio.

TC11: Residential Service Charge Accounts Guidance

Dates: 21.02.22 – 23.02.22

Times: 09:30 - 12:30

Tutor: Lisa Warren

A 2-day interactive webinar discussion addressing best practice for service charge accounting.

TC88: Are You a Property Manager with Party Wall Headaches?

Dates: 24.02.22

Times: 09:30 - 12:30

Tutors: Cassandra Zanelli and Julian Davies

Since it came into force, the Party Wall Act has caused some headaches for property managers. Whether you’re planning to undertake works or are on the receiving end of a Party Wall Notice, property managers need to understand the implications, timescales and obligations. This interactive half-day course is designed to equip property managers with the knowledge and confidence they need to deal with Party Wall matters.

TC62: Fire Safety Management (Senior Level) for Residential Managing Agents

Dates: 01.03.22 – 03.03.22

Times: 10:00 - 12:00

Tutors: Mark Snelling and Cassandra Zanelli

This course is for directors and senior managers responsible for fire safety management in residential blocks of flats. The course explains the guidance given in ARMA’s Fire Safety Management in Flats publication and provides leasehold and legal tools that can be used to enforce leaseholder fire safety compliance.

TC44: Introduction to Accounting for Service Charges

Dates: 07.03.22 – 08.03.22

Times: 09:30 - 12:30

Tutor: Lisa Warren

A 6-hour course being run over 2 consecutive days (3-hours per day) walking through the financial year of a property. This course is aimed at individuals with less than 18 months experience in the industry.

Upcoming Webinars

W7: Façade Fire Safety

Dates: 26.01.22

Times: 11:00 - 12:30

Tutor: Dorian Lawrence

A 90-minute, CPD certified training session to give a specialist introduction to façade issues, the current situation, process and remediation solutions.

W1: Dealing with Problems of Short-Term (And Nightly) Letting of Flats

Dates: 28.01.22

Times: 11:00 - 12:00

Tutor: Cassandra Zanelli

Even the briefest of visits to websites, such as Airbnb, reveal the common problem of residential flats being let out on a short-term (and often nightly) basis. Many managing agents are facing these problems across their portfolio. In this webinar, we’ll explore some of the issues and challenges faced by this kind of short- term letting. The focus of this webinar is on the potential clauses of leases that might be breached by this behaviour, and the potential recourse a management company or landlord may have.

Block Booking Discount Extended Until 2022!

ARMA members who invest in staff training in 2021 and 2022 can now save money on block bookings of ARMA online training courses.

Simply pay for 10 or more full-day training course places (they can be different courses) in one booking and you’ll save 20% ON THE USUAL MEMBER PRICE – a saving of £20 per place!

How to claim your discount:

Drop us an email on to book your 10+ places and claim your 20% discount on the usual Members price of £100 + VAT per place. Please note this offer is only available to ARMA members & all course places must be booked by 31/03/2022.

To book on to a training session via our online portal, click here.

Get in touch

ARMA - Association of Residential Managing Agents